Innovation calls for good listeners. Our customers are our most valuable partners in the innovation process. We listen to what they need, what they want or don't want, or where they encounter problems. Then the idea matures. It flourishes only in an amiable, open and creative atmosphere. The management can create this atmosphere. Indeed, because we want to inspire, surprise and ultimately convince our customers with effective solutions, we make sure the curiosity, experience, instinct and expertise of our employees also benefit. We often send them to you, our customers, because they can continually challenge their work and focus on the needs of their customers only by thinking out of the box.